FAQ

Every order is packed with care. Orders ship within 1-3 business days and you’ll receive an email with tracking details once your package begins its journey to you. You can check on the status of your order by logging into your account by visiting account.andreafolino.com

Absolutely! We have the option of local pickup from our Wyomissing location at:

945 Hill Ave Suite 100,
Wyomissing, PA 19610

Simply select 'local pickup' when you check out and we will set your order aside for you. You will receive a confirmation email.

Of course. You have 14 days from receiving your online order to request a return. We require that items are unworn, with tags attached, and in original condition. To begin, just log into your account and follow the simple steps: account.andreafolino.com

You have 7 days for in-store returns.

All returns are for store credit only.

We don’t offer direct exchanges. The easiest way is to return your item for store credit and place a new order for the piece you’d like instead—always simple, always flexible.

If your order hasn’t been prepared, we’ll do our best to make adjustments. Simply email us at hello@andreafolino.com as soon as possible. We’re happy to help.

Yes, you can use your physical gift card for online purchases. If your card was purchased before October 2025, just give us a call at (484) 267-2939, or email us at hello@andreafolino.com and we’ll take care of everything for you. Grazie for your kindness and patience as we grow.

Our collections are thoughtfully seasonal, inspired by la dolce vita and effortless European style. We don’t restock, so when you fall in love with something, we recommend you don’t wait too long.

We love hearing from you. Reach out anytime by emailing us at hello@andreafolino.com, please allow 48-72 hours for a return email. Grazie!

For now, we only ship within the United States. As we grow, we dream of sending our pieces across the world—grazie for being on this journey with us.